Vouch

As footfall for high-end retail fell during the Covid-19 pandemic, Vouch wanted to create a mobile application to allow retailers to chat with their customers on multiple channels and offer personalised customer service to them. 

Delitier was tasked to come up with a branding strategy to launch Vouch’s website and mobile application. We created their logo and UX/UI design for their website and app as well. Our goal is to create a pleasant and seamless experience for the user. 

After using the app, results show that customers were more likely to return and there was a 3x increase in spending. Communication between the service personnel and customers also improved and helped customer retention increase by >50%. 

UX/UI Design | Branding | Logo Design